- Status
- live
- Type
- Booking platform for stays, dining and seminars
- Documentation
- November 14, 2026
- Technologies used
- Google Cloud
Chez Fettah
One booking platform for four offerings in one location: chalets, pitches for caravans and motorhomes, a restaurant and company seminars.


In brief
Chez Fettah takes its bookings directly, on its own platform and under its own name. Guests request a chalet, a pitch or a table and companies ask for a seminar quote, each in their own language.
The full price of every direct booking goes to the business, and its guests’ contact details stay with it.
4
bookable offerings
chalets, pitches for caravans and motorhomes, restaurant, seminars
3
languages
French, English, German
3
restaurant services
breakfast, lunch, dinner, booked by time slot
2
ways to book
online or on WhatsApp, with the message already written
1
management area
for all four offerings, on computer and phone
Guest side
The four offerings online
Every offering appears in Chez Fettah’s own style, fast on a phone, all the way to booking.
Style, pages and photos
- The business’s identity on every page: logo, colours, typefaces, photos.
- A page for every offering, from chalet to seminar, plus a contact page.
- Full-screen photo gallery that swipes smoothly and loops round.
- Photos optimised automatically to load fast, even on a mobile connection.
Building trust before booking
- Google reviews shown on the platform and updated automatically.
- Map and directions in one click, with distances from the main cities.
On every screen
- Three languages for Moroccan guests, the diaspora and European travellers.
- Built for the phone first, just as comfortable on iPhone, Android, tablet and computer.
Stays
Chalets and pitches, bookable online
The guest sends a booking request for a chalet or a pitch in a few seconds, with or without a customer account.
Choosing the stay
- Availability calendar: fully booked dates are greyed out, and the guest picks arrival and departure dates.
- Price in dirhams calculated automatically: price per night, number of nights, total.
- Number of guests within the capacity of each chalet or pitch.
From request to stay
- A unique reference number for every request.
- Protection against double bookings: a chalet or pitch is never given to two guests for the same dates.
- Every request lands in the management area; the team confirms or declines it in one click.
- A request left unanswered expires on its own, and the calendar stays up to date.
Restaurant
The restaurant, bookable online
A table is as easy to book as a chalet, and the menu can be read before the visit.
For the guest
- Table booking by time slot: breakfast, lunch, dinner.
- Available seats shown live for every slot.
- Full menu online: starters, mains, desserts, drinks.
- Menu of the day highlighted on the restaurant page.
For the business
- Slots, services and capacities set by the business.
- A service opens or closes in one click.
- Full menu and menu of the day edited from the management area.
Companies
Seminars and company events
Companies from Casablanca, Rabat and Mohammedia look for a quiet venue for their team days: the platform speaks to them directly and takes their quote request.
A complete quote request
One date or several days
Times
Participants
Services
Dietary needs
Reply by email
A page for every format
- Seminars, team building and company events: meals, celebrations, ftour (iftar) during Ramadan.
- FAQ, access and travel times, so the organiser can plan the day with confidence.
The quote request
- Services to choose from: coffee break, lunch, dinner, overnight stay.
- Dietary needs stated in the request: vegetarian, gluten-free…
- Every quote request in the management area, next to the bookings.
Customer relations
WhatsApp, emails and customer account
Every request arrives complete, so the business can reply straight away.
WhatsApp at every step
- WhatsApp button on every page; on a phone it stays within easy reach of the thumb, next to the “Book” button.
- “Book via WhatsApp” in every form: the message writes itself from what the guest has chosen, from dates to headcount, with name and contact details.
- If the guest has not chosen anything yet, the button opens a clear, polite enquiry.
- Message in French, English or German, matching the guest’s language.
Automatic emails
- Instant acknowledgement after every request, then confirmation or refusal as soon as the business has decided.
- In Chez Fettah’s colours, with its logo, in the guest’s language.
- Reliable delivery: an automatic retry after a temporary glitch.
- Preview of every email in the management area.
Customer account
- Secure sign-in; a forgotten password is reset by email.
- History of all bookings (stays, restaurant, seminars) with their status.
- Contact details prefilled for the next booking.
Business side
The management area
Everything runs from one place, in French, on a computer or a phone, with no technical skills needed.
Bookings
- Every request at a glance: stays, restaurant, seminars.
- A detailed view of every booking.
Accommodation
- Price, capacity, check-in and check-out times.
- Descriptions in three languages.
- Amenities: Wi-Fi, air conditioning, terrace, parking…
- Photos added in a few clicks, with cover photo and gallery.
Platform content
- Home page texts, section by section, in three languages.
- Announcements and news; seminar page with photos, capacity and a “from” price.
Figures and team
- Statistics: key indicators, revenue trend, occupancy rate, split by activity.
- User accounts with roles and access rights suited to each person.
Real-time alerts
- Instant notification on the phone for every new request.
- Badge counting pending requests, always visible.
- Email alert to the people the business chooses.
- Management area installable on the phone’s home screen, like an app.
Being found on Google
The platform is built from the start for what travellers, the diaspora and companies search for.
- Its own title and description for every page, written for what guests search for.
- Pages aimed at high-value searches, such as “séminaire près de Casablanca” or “team building au vert”.
- Information that Google reads directly: business, address, phone, photos, FAQ; Google can then show its pages in the results with extra details, such as photos or questions and answers.
- Pages that load fast, a factor Google takes into account in its ranking.
- A polished preview when shared on WhatsApp, Facebook or LinkedIn: photo, title and tagline.
- Sitemap submitted to search engines, so every page gets discovered.
Google Cloud
Fast, secure and reliable
The platform runs on Google Cloud: fast for every visitor, data backed up, accounts protected.
- Pages served from Google’s global network, close to visitors, in Morocco and Europe alike.
- Booking data hosted in Google data centres in Europe.
- Automatic backup every day, with recovery to a precise point in time.
- Encrypted connection, secured accounts, and protection against abuse and automated form submissions.
- Updates without downtime: the platform stays online while it is improved.
- Every version is kept and can be restored within minutes.
Growth
A platform that grows with the business
The platform is built in modules: it keeps pace with demand and takes on new offerings without being rebuilt. That is how the seminars were added.
Ready for peaks
High season, a campaign, a long weekend: when visitors pour in, the platform adds capacity on its own and removes it again as demand drops.
Online payment
Deposits or full payment can be added as a separate module whenever the business decides.
New languages, including Arabic
One more language can be added to the existing structure, pages and emails included.
New types of accommodation
Rooms, suites or an entire riad can be added alongside the chalets, each with its own prices and capacities.
Spa, hammam and excursions
Spa, hammam, experiences or excursions can become new bookable offerings alongside the existing four.
Promotions and connected tools
Seasonal offers, promo codes and connections to the tools the business already uses.
Contact
Start a project
Describe your project briefly: what the system should do and for whom. Three sentences are enough for a first estimate.
- Response time
- within one working day